Below are listed our frequently asked questions. If you do not find the answer you are looking for, please contact us.
Q: How do I reach someone for a maintenance repair or problem?
A: Call our office during business hours (Monday - Friday 9:00-5:00) to report non-emergency problems.
Q: How do I reach someone for an emergency during non-business hours?
A: Call our office @ 315-445-9914 to reach our answering service and they will contact maintenance if it is a true emergency.
Q: What is considered a maintenance emergency?
A: An emergency would be no heat (make sure that it is not a National Grid problem in your area), sewer back-up into the building, severe plumbing leaks, electrical dangers...